Privacy Policy for Falafel Queen

Effective Date: January 2025

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1. Introduction

Falafel Queen (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our online platforms, or contact us through any communication channel.

By using our website, you agree to the practices described in this Privacy Policy.

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2. Information We Collect

a. Personal Information You Provide

When you interact with our website or contact us, we may collect:

• Name

• Email address

• Phone number

• Message details or inquiries

• Catering requests or order-related information

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b. Automatically Collected Information

When visiting our website, certain information may be collected automatically through cookies or analytics tools, such as:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on the website

• Traffic and usage patterns

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c. Social Media Interactions

If you engage with us through Instagram, Facebook, TikTok, or Google Business:

• Your public profile information

• Comments, likes, or messages you share with us

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3. How We Use Your Information

We use the collected information to:

• Respond to your messages, catering inquiries, or service requests

• Improve our website, customer service, and user experience

• Share updates, promotions, or announcements when permitted

• Maintain safety, functionality, and performance of our site

We do not sell or rent your personal information to third parties.

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4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Enhance user experience

• Monitor website performance

• Analyze traffic and behavior patterns

You may disable cookies through your browser settings, but this may affect certain website features.

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5. Sharing of Information

We may share your information only when necessary:

• With service providers helping us operate the website or marketing tools

• To comply with legal obligations, if required

• To protect our rights, operations, or users

We do not share personal information with third parties for advertising unrelated to Falafel Queen.

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6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse.
However, no online platform can guarantee 100% security.

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7. Links to Third-Party Websites

Our website may contain links to external platforms such as Instagram, Facebook, TikTok, Google Business, or delivery partners.
We are not responsible for the privacy practices of those external sites.
We encourage users to review the Privacy Policies of any linked platform they visit.

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8. Children’s Privacy

Our website is not directed to children under 13.
We do not knowingly collect personal information from minors.
If we become aware of such data being collected, we will delete it promptly.

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9. Your Rights

Depending on your location, you may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for communication

To submit a request, contact us at:
Infofalafelqueen@gmail.com

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted with a revised “Effective Date.”
Your continued use of the website indicates acceptance of the updated policy.

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11. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, you may contact us at:

Falafel Queen

Email: Infofalafelqueen@gmail.com